Thank you for choosing SmarterIPTV.digital. This Refund Policy outlines our policy on refunds for purchases made through our website.
Refund Eligibility
We offer refunds on a case-by-case basis. Generally, refunds may be issued in the following circumstances:
- Service Issues: If you experience technical issues or service interruptions that we are unable to resolve within a reasonable time frame.
- Cancellation: If you cancel your subscription or service within the designated cancellation period.
Requesting a Refund
To request a refund, please contact our customer support team at [Insert Email Address] or [Insert Phone Number]. Please provide the following information:
- Your name
- Order number
- Reason for requesting the refund
- Any relevant supporting documentation
Refund Process
Once your refund request is received and approved:
- Refunds will be processed within [Insert Number] days.
- Refunds will be issued to the original method of payment.
Exceptions
We reserve the right to refuse refunds in the following cases:
- Abuse: Refund requests that we suspect to be fraudulent or made in bad faith.
- Third-Party Services: Refunds for services or products purchased through third-party platforms are subject to their respective refund policies.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: admin@xcmediastore.shop
- Phone: +61411302443